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Consumer Frauds Division  Buffalo Regional Office

Violations of the FDCPA or consumer complaints against collectors in New York State should be directed to the Office of the Attorney General. Tape recordings (where legal) of the laws being broken are especially helpful. Complaint forms are here:  PDF    
Website: www.oag.state.ny.us


Direct line in Buffalo is 716-856-8404
Fax: (for completed forms)  716-853-8414

Let's not bother these folks with petty or simple questions, but take the time to complete the form and get the recordings in their hands.  They are pro-active and they will eventually stop an agency from acting illegally.
Complaints against licensed attorneys should be filed with: 

New York State Office of Attorney Grievance Committees
Eight Judicial District
438 Main Street, 8th Floor
Buffalo, New York 14202
Phone: 716-845-3630
Fax: 716-856-2701

Web Site: http://www.courts.state.ny.us/ad4

General Complaint Form
The Fourth Department Attorney Grievance Committees review all complaints against lawyers in their jurisdiction.
There are no standard forms for filing a complaint. However, to assist you in submitting your complaint, listed below are some general guidelines to follow.
Include the following information in your correspondence :

   * Name, office address, and telephone number of the lawyer
   * Your mailing address and telephone number, so we may contact you
   * If this is/was your attorney, explain specifically what you retained the lawyer to do,
what you paid him, and what the lawyer subsequently did or did not do
   * Send copies of any documents which support your allegations or that you believe will assist us in investigating your complaint

If you have a complaint against a lawyer who does not represent you, include a brief explanation of the circumstances surrounding your involvement with this attorney.